1.    Cancellations shall be made 24 hours before the delivery time as the delivery session begins within that time slot. No cancellation is possible once the product is dispatched.
2.    Cancellation shall be requested through mail id: [email protected] with order ID, cancellation reason and bank account details.
3.    Cancellation is not possible for :
       a.    Personalized products
       b.    Same day delivery products
       c.    Flower products
4.    Refund shall be processed once:
        a.    Cancelled order
        b.    Order not delivered
        c.    Any complaints received and it is found to be true.
5.    No excess amount apart from the order amount will be paid as we are not liable for any loss.
6.    No refund can be claimed for any discount amount.
7.    All the decisions will be finalized by the Leafafa authority.
8.    Refund policy can be altered timely.
9.    Any more questions are welcomed and please mail us at [email protected]

What our customers say about us!

  • Deepanjali Thapa

    I ordered a peace lily, which was delivered the very next day. The service is quick and the price is very reasonable as compared to the other sites. I prefer this site over others.

  • Neha Sharma

    I bought a lilly plant and the packaging is really appreciable ,coming the plant and pot both are fresh and in good condition very affordable must buy !!

  • Pooja Piplani

    I ordered 2 plants in morning around 10am, and the plants were delivered in evening at 7pm. The service and delivery is really impressive and team is very helpful.

  • Parul Chaudhary

    Fully satisfied to adopt a plant from Leafafa... And one more word to say i loved ur website name LEAFAFA

  • Sonam Dua

    The plant was well packed and delivered healthy. Tips were also shared on how to take care of the plant.

  • GOPI krishan

    1.Seamless delivery
    2.Great attention to the customer
    3.Plants are brilliantly packed and have great significance.

  • Namita Malik

    Awesome experience, quick delivery, and replace ment of plant as per policy. I experienced all this in awe. Excellent people, wish them the best. Thanks 😌😍

  • Soumi Pal Basu

    I ordered a ZZ plant from Leafafa.com. I wanted to try out this online plant shop after having succesful tryst with a few others. And Leafafa didn't disappoint me.